Please read these terms carefully before using our services.
Circumstances beyond reasonable control preventing or delaying service delivery, including natural disasters, government actions, war, cyber attacks, network failures, pandemics, internet service provider outages, power grid failures, and other circumstances beyond our reasonable control.
Educational Entertainment Purpose: Cerebrum provides IQ testing and brain training services for educational entertainment purposes only. Results should not be relied upon for academic, professional, or medical decisions.
Testing Limitations: Test results may not reflect actual intelligence or cognitive ability and can be influenced by environmental, technical, and personal factors.
Training Program Disclosure: Brain training content is based on general cognitive exercise principles. Effectiveness has not been independently verified, individual results vary, and in-platform progress may not translate to real-world cognitive improvement.
No Professional Advice: Services do not replace professional psychological, medical, or educational assessment. All use is at your own risk. No guarantees of cognitive improvement are made. For clinical assessment needs, consult a licensed professional.
By accessing or using Cerebrum's website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services. Your continued use following any changes constitutes acceptance of those changes.
Eligibility: You must be at least 18 years old and of legal age in your jurisdiction to use Cerebrum. Age verification may be required.
Data Retention: Accounts that remain inactive for an extended period may be permanently deleted, along with all associated data. Reasonable efforts will be made to notify you before deletion.
Subscription plans are available on a weekly, monthly, or quarterly basis, each with an optional 7-day trial for $1.00. After the trial, subscriptions automatically convert to the selected plan rate. Only one trial per user is available.
Weekly Plans:
Monthly Plans:
Quarterly Plan:
Final rates may vary based on location, applicable taxes, promotions, and other factors. The price presented at checkout is the amount you will be charged.
Cancel through our self-service portal or help center. Service continues until the current period ends. No automatic renewals after cancellation. No partial refunds for unused time. Account reactivation is available at current rates.
Eligible for a full refund within 30 days of purchase if: first-time trial user, no previous trial refunds, no terms of service violations, and request submitted through official channels.
Not eligible for refunds except in these specific cases:
Submit refund requests via the Help Center, Self-Service Portal, or email. Refunds are issued to the original payment method only.
All platform content and functionality are owned by Cerebrum and protected by international copyright laws. All trademarks and service marks are proprietary.
You are granted a personal, non-commercial, non-transferable license to use Cerebrum's content. You may not modify, reproduce, reverse-engineer, redistribute, or create derivative works from any platform content.
Users retain ownership of all content they submit, including profile information, test responses, and any custom content created. Your personal data remains your property.
By submitting content, users grant Cerebrum a non-exclusive, worldwide, royalty-free, perpetual, transferable license to use that content for displaying, optimizing, analyzing, research, and statistics purposes.
Users are prohibited from submitting copyrighted material, malicious code, harmful content, inappropriate material, or deceptive information.
Customer support is available via the Help Center, Self-Service Portal, and email at [email protected].
We typically respond to inquiries within a few hours, though response times may vary depending on volume and complexity.
Complaint Resolution: Email us with your name, account email, and a description of the issue. We will acknowledge receipt and aim to resolve complaints promptly. If unsatisfied with the resolution, you may escalate by emailing with your reference number.
The maximum aggregate liability for any claims arising from or related to our services is limited to the amount you paid for services during the twelve (12) months preceding the claim.
Cerebrum is not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, business interruption, or reputational harm. We make no guarantees regarding the accuracy of test results or the effectiveness of training programs.
You agree to indemnify and hold harmless Cerebrum from any claims, losses, or expenses arising from your violation of these terms, misuse of services, content you submit, violation of applicable laws, or infringement of third-party rights.
Governing Law: These terms are governed by the laws of the State of Delaware, United States. Any legal action must be filed in the state or federal courts located in Delaware.
We encourage informal resolution through direct communication within 30 days. If informal resolution fails, disputes will be resolved through binding arbitration conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator. Filing and arbitrator fees are shared equally.
You waive the right to participate in class actions, class-wide arbitration, consolidated claims, or representative actions. All disputes must be resolved individually.
Arbitration does not apply to intellectual property disputes, small claims court actions, or requests for emergency or injunctive relief. All claims must be brought within six months of the incident date.
Cerebrum reserves the right to modify, suspend, or discontinue any aspect of its services, with or without notice. Material changes require 15 days advance notice via email. Emergency changes (security, legal compliance, Force Majeure) may be implemented immediately. You may terminate your subscription if you disagree with material changes. Continued use after changes constitutes acceptance.
You may terminate your account at any time via the self-service portal, Help Center, or email, with no termination fees. Your current billing cycle runs to completion with no refund for unused time.
We may terminate or suspend your account for policy violations (including fraud, abuse, security breaches, payment defaults) or for legal and regulatory reasons.
Upon termination, all access is immediately revoked. User content is archived for a limited period, after which it is permanently deleted. Account data is retained only as required by law. Any remaining credit balance will be refunded.
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